Privacy Policy

Types of Data We Collect

When you use betsmartworld.com (operated by MultiBetX), we may collect information such as your name, contact details, location data, device type, activity logs, and account preferences. This allows us to offer a secure, compliant, and customized experience.

How Your Data Is Used

• To create and manage your account
• To confirm your age and identity (must be 18+)
• To meet Australian legal and licensing obligations
• To enhance functionality and troubleshoot issues
• To monitor for fraud, misuse, or policy violations
• To provide notifications about your account and regulatory updates

Where & How We Store Your Data

MultiBetX stores all user data on secure servers located in Australia. Access is limited to authorized staff and protected by firewalls, encryption, and routine security audits. We retain data only for as long as needed to meet legal or operational requirements.

Cookies & Tracking Technologies

We use cookies and tracking tools to monitor site performance, remember your preferences, and optimize user experience. You can manage cookie settings via your browser. Disabling some cookies may impact functionality.

Your Rights as a MultiBetX User

• Request access to the personal data we hold
• Correct or update your personal information
• Request deletion where permitted by law
• Restrict or object to specific processing activities
• File a privacy complaint with the OAIC in Australia

How We Collect Information

We collect data through the following channels:

• Information you submit during registration or profile updates
• Automatic data from browser, cookies, and analytics tools
• Gameplay and transaction logs within MultiBetX
• Customer support communications via chat, email, or phone

International Users & GDPR Compliance

While MultiBetX primarily operates in Australia, we recognize and respect data rights for international visitors, including those under the EU's General Data Protection Regulation (GDPR). EU/EEA residents may request:

• Access to their data
• Correction or deletion of records
• Limitation or objection to processing
• Portability of data to another platform
• Withdrawal of consent at any point

To exercise your rights, contact our Data Protection Officer at: [email protected].

Responsible Account Use

You are responsible for maintaining the confidentiality of your MultiBetX login credentials. Sharing your account with others or unauthorized access may result in account suspension. If you suspect any breach, contact support immediately.

Third-Party Tools & Integrations

MultiBetX partners with selected third-party services (e.g. analytics providers) that may process limited data under their own privacy frameworks. We only engage providers aligned with Australian privacy standards.

Policy Updates

We may occasionally update this Privacy Policy to reflect legal changes or platform enhancements. The “Effective from” date will be revised, and where applicable, you’ll be notified of material changes.

⚠️ MultiBetX is intended for users aged 18 and over. We advocate for responsible gambling. Need support? Visit GambleAware NSW.

Need Help?

For any questions regarding your privacy, personal data, or this policy, please reach out. We're here to help.

• Email: [email protected]